Tuesday, April 2, 2013

Suffolk Freight Forwarder | Bigger isn't always better

As a small freight forwarder, Morrison Freight offers excellent customer service which is why our clients come back to us time and time again. Unlike many larger logistics companies, we are able to offer a personal, bespoke service which is tailor-made to suit your requirements.
 
At Morrison Freight decisions can be made quickly. We are able to respond to your needs without the procedural red tape often found within larger organisations. When using big logistics companies, internal processes coupled with multiple levels of management and complicated sign-off procedures can result in slow responses. Bureaucracy inside larger transport businesses often means suppliers become detached from their customers and relationships are impersonal. With a smaller company like Morrison Freight, our focus remains on you, the customer, because you are important to our business.

We like to work closely with our clients and build strong, lasting relationships. Our hands-on management approach means you can speak directly with our Senior Management team at any time. This level of access and customer care is almost impossible for larger organisations. Nobody wants to be a small fish in a big pond where you are fighting for attention.

Call us today on 01473 836500 to experience excellent customer service first hand and benefit from our genuinely competitive rates.

About Morrison Freight:Morrison Freight is a road transport / road haulage operator, offering a door to door European coverage network. We assist our clients import & export Freight Forwarding services throughout 24 countries, 24 hours a day, every day of the year. We move in excess of 1,000 trailers between UK and mainland Europe every month and guarantee uninterrupted, optimal driver accompanied transit times. Our clients operate across a wide variety of industries. These include automotive, electronics, consumer goods, pharmaceutical, defence, agricultural road haulage & construction plant machinery and more.